Rail Europe is releasing through its API and its agents’ website a mobile version of the famous Eurail Passes which allows travellers to cross from 1 up to 33 countries on several railways with one pass only.
Travellers will have to download an app and enter their name and pass number-. They will then be able to foresee their itinerary, plan for journeys and keep all groups or families’ passes in one space. In the app, travellers create day tickets for each trip they make and that they show to the ticket inspectors. This procedure in the app replaces the paper travel diary that was used with the paper Eurail Pass.
Rail Europe will train its travel agent partners in order for them to offer this new product. Dedicated videos, webinars and training modules will be deployed in the coming weeks.
“It is a great upgrade on the customer’s experience that we are offering to our numerous Eurail Pass travellers. Mobile passes are the future as they avoid printing paper tickets and are safer as they allow for contactless ticket inspections. The app is really easy to use and we are sure that our partners will adapt in no time”, says Florence Pasquier, Head of business at Rail Europe.
There are two versions of the Eurail pass: the Global Pass which allows travellers to travel around 33 countries in a determined period of time and the One Country Pass for visiting a specific European country. More than 300,000 travellers chose to travel with a Eurail pass each year.
Rail Europe restates its commitment to being always greener and offering new customer-friendly solutions.
Travellers will have to download an app and enter their name and pass number-. They will then be able to foresee their itinerary, plan for journeys and keep all groups or families’ passes in one space. In the app, travellers create day tickets for each trip they make and that they show to the ticket inspectors. This procedure in the app replaces the paper travel diary that was used with the paper Eurail Pass.
Rail Europe will train its travel agent partners in order for them to offer this new product. Dedicated videos, webinars and training modules will be deployed in the coming weeks.
“It is a great upgrade on the customer’s experience that we are offering to our numerous Eurail Pass travellers. Mobile passes are the future as they avoid printing paper tickets and are safer as they allow for contactless ticket inspections. The app is really easy to use and we are sure that our partners will adapt in no time”, says Florence Pasquier, Head of business at Rail Europe.
There are two versions of the Eurail pass: the Global Pass which allows travellers to travel around 33 countries in a determined period of time and the One Country Pass for visiting a specific European country. More than 300,000 travellers chose to travel with a Eurail pass each year.
Rail Europe restates its commitment to being always greener and offering new customer-friendly solutions.
About Rail Europe
Rail Europe, part of e.Voyageurs SNCF, is the world’s No. 1 distributor of train tickets and passes. We are the business and technology partner of more than 20,000 travel professionals in 70 countries. We also offer travelers a train booking website and app, available in 30 countries. We provide the widest selection of train journeys, 25,000 destinations, and 11,000 different routes. Our catalogue of products focuses on European train operators such as SNCF, SBB, Eurostar, Thalys, Trenitalia, DB or Renfe, rail passes such as Swiss Travel Pass, Eurail or Japan Pass.
Press contact
Justine Rohée
jrohee@raileurope.com